Our governing College, Royal College of Dental Surgeons of Ontario (RCDSO) has advised dentists that they strongly recommend that all non-essential and elective dental services should be suspended immediately. Public safety is our number one concern. The spike in new cases and the call for effective social distancing, make it clear that bold action is required.

Dental hygiene services in a time of a "pandemic" are not considered emergency or essential services. For this reason, we will be postponing all appointments for Hygiene scaling/cleanings, until after April 1st, 2020. We may however, be open for EMERGENCIES. We ask that you call one of our offices to schedule this, and to be pre-screened.

This strong recommendation to suspend non-essential services, is being followed in interest of the public, our patients and our Team. We all to act in a socially responsible manner. The College will revisit this recommendation in the first week of April. We will continue to keep you up to date.

Stay safe, and healthy.

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Accepting New Patients

Family, Cosmetic &
Emergency Dental Services

Patient Centre

New Patient Information

We always welcome new patients! We’d be pleased to have the opportunity to evaluate and fulfill your dental requirements and those of your entire family. 

If you’re visiting our office for the first time, we’d be happy to complete a new patient examination to determine an appropriate treatment plan for you. This usually entails an appointment (up to an hour) consisting of a complete gum examination, cancer screening, necessary x-rays, diagnosis and treatment planning. 

New Patient Form for Polar Dental | New Patient Form for Don Valley Dental

Emergency Dental Services

In pain? We can help. We try to help patients in need by providing same day emergency care where possible. Our offices are open six days a week for your convenience including Saturday and evening hours. Give our Emergency Dental Hotline a call to see if we can help you! 

Please Note: Our office hours do vary by location. Please select a location above for more information.


It is necessary that we work by appointments to ensure you get the appropriate and comprehensive oral care you deserve & require. If you are unable to keep a scheduled appointment, we ask that you provide our office with at least 48 hours notice so that your previously reserved time can be given to another patient. Otherwise a charge may be applied.

To schedule an appointment or for any general questions call us at the number above or complete the quick contact form.

Payment Policy

  • We accept most insurance plans and expect any portion of treatment not covered, to be paid in full on the day of treatment.
  • We accept debit transactions and most major credit cards as a convenience for you and can arrange outside financing as necessary.
  • We have options for payments plans.

Dental Insurance

Treatment of our patients is not based on their insurance, but rather, based on their dental examination, medical history and appropriate communication to achieve a proper treatment plan.

Please keep in mind that your insurance is a contract between you and the insurance company/employer. As such, you are required to be responsible for the account. We ask that you provide the Front Desk Team with your policy numbers/information, and inform them of any changes to your policy and personal information.

As a convenience to you, our office will submit the charges to your insurance carrier. We offer electronic insurance submissions where possible.

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